Please read these terms carefully before using RecruiterX.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and RecruiterX, a product of Teleias, LLC ("RecruiterX," "we," "us," or "our"), governing your access to and use of the RecruiterX platform, available at www.recruiterx.ai, including all related services, features, applications, and content (collectively, the "Service").
By creating an account, accessing, or using RecruiterX in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional policies referenced herein. If you are using RecruiterX on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, you must not access or use the Service. Your continued use of RecruiterX after any modifications to these Terms constitutes your acceptance of the revised Terms.
To access RecruiterX, you must create an account by providing accurate, complete, and current information. You agree to the following:
RecruiterX offers tiered subscription plans designed to meet the needs of individual recruiters through large agencies. All billing is processed securely through a PCI-compliant third-party payment processor.
| Plan | Monthly Price | Description |
|---|---|---|
| Starter | $199/mo | For individual recruiters getting started with AI-powered sourcing. |
| Professional | $499/mo | For professional recruiters needing higher volume and advanced features. |
| Enterprise | $1,499/mo | For recruiting teams requiring full platform access and priority support. |
| Agency | $2,999/mo | For recruiting agencies with multi-user access, dedicated support, and custom integrations. |
Subscriptions are billed on a monthly recurring basis. Your billing cycle begins on the date you subscribe to a paid plan (or upon expiration of your free trial if you provided payment information). You will be charged the applicable subscription fee at the start of each billing cycle.
Each subscription plan includes specific limits on searches, enrichments, campaign sends, and AI conversation credits. If you exceed your plan's included limits during a billing cycle, overage charges may apply at rates specified in your plan details. We will make reasonable efforts to notify you when you approach your plan limits.
You authorize us to charge your designated payment method for all fees associated with your subscription. You are responsible for keeping your payment information current. If payment fails, we may suspend access to the Service until the outstanding balance is resolved.
Subscription fees are non-refundable except as required by applicable law. If you cancel your subscription, you will retain access to the Service through the end of your current billing period, but no prorated refund will be issued.
RecruiterX offers a 14-day free trial to new users, subject to the following conditions:
You agree to use RecruiterX solely for lawful recruiting purposes and in compliance with all applicable federal, state, and local laws and regulations. The following activities are strictly prohibited:
When using RecruiterX's SMS campaign features, you must comply fully with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and all applicable telecommunications regulations. This includes, but is not limited to:
Important: You are solely responsible for ensuring TCPA compliance. RecruiterX provides tools to facilitate compliance (e.g., opt-out management), but ultimate legal responsibility rests with you, the sender.
You must not use RecruiterX to send unsolicited bulk messages, harass candidates, or engage in any form of abusive communication. You must respect candidates' expressed preferences and cease contact when requested. Repeated messaging of candidates who have not responded or who have declined interest is prohibited.
You must not use RecruiterX data or features for any discriminatory purpose. This includes using provider data to discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.
Each user must have their own individual licensed account. You must not share login credentials, access tokens, or session information with any other person. If multiple individuals within your organization need access, each must be provisioned their own user account under your organization's subscription plan.
You must not scrape, crawl, or use automated tools to extract data from RecruiterX in bulk. You must not export provider data for use outside the platform except through officially supported export features and within the limits of your subscription plan. Systematic downloading, copying, or redistribution of the provider database is strictly prohibited.
RecruiterX is designed exclusively for legitimate healthcare recruiting activities. You must not use the Service for any other purpose, including but not limited to: marketing non-recruiting products or services to providers, conducting market research unrelated to recruiting, building competitive databases, or any purpose that violates the professional expectations of healthcare providers listed in the database.
RecruiterX includes an AI-powered conversational agent known as Solomon AI, which is designed to engage with healthcare candidates on your behalf. By using Solomon AI, you acknowledge and agree to the following:
Messages sent through Solomon AI are generated by artificial intelligence, not written by a human. While Solomon AI is designed to communicate professionally and accurately, it may occasionally produce responses that are imprecise or contextually imperfect. RecruiterX continuously improves Solomon AI's capabilities, but does not guarantee that every AI-generated message will be error-free.
You are responsible for reviewing and ensuring the accuracy of job descriptions, compensation details, practice information, and any other substantive content that Solomon AI communicates to candidates. RecruiterX is not liable for inaccuracies in content you provide or approve for use in AI conversations. It is your responsibility to configure Solomon AI with truthful and current information about the positions you are recruiting for.
If a candidate directly asks whether they are communicating with a human or an AI, you must ensure that the interaction is truthfully disclosed as AI-powered. Solomon AI is configured to make this disclosure when asked, and you must not override or circumvent this behavior. Misrepresenting AI-generated communications as human-written may violate applicable laws and constitutes a violation of these Terms.
The National Plan and Provider Enumeration System (NPPES) data available through RecruiterX is public data maintained by the Centers for Medicare and Medicaid Services (CMS), a United States government agency. This data is publicly available and is not proprietary to RecruiterX. RecruiterX provides value-added organization, search, and enrichment of this public data.
Contact information and other data obtained through licensed third-party enrichment services is subject to the terms and conditions of those third-party data providers. Your use of enriched data must comply with both RecruiterX's Terms and the applicable third-party provider terms. RecruiterX does not warrant the accuracy or completeness of third-party enrichment data.
Any content you upload to RecruiterX -- including job descriptions, company profiles, notes, candidate assessments, and documents -- remains your intellectual property. By uploading content, you grant RecruiterX a limited, non-exclusive license to store, process, and display that content solely for the purpose of providing the Service to you.
Campaign data, including message history, response analytics, conversion metrics, and candidate engagement data generated through your use of RecruiterX, is owned by you within the platform. You may export this data through supported export features. RecruiterX may use aggregated, anonymized campaign performance data to improve the Service, but will not share your individual campaign data with third parties.
RecruiterX strives to maintain high availability and reliable performance. However, you acknowledge and agree to the following:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RECRUITERX, TELEIAS, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF RECRUITERX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO RECRUITERX DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
You agree to indemnify, defend, and hold harmless RecruiterX, Teleias, LLC, and their respective officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may cancel your subscription and terminate your account at any time through your account settings or by contacting support@recruiterx.ai. Upon cancellation, your subscription will remain active through the end of your current billing period. After that period expires, your access to premium features will be revoked.
We reserve the right to suspend or terminate your account, without prior notice, if we reasonably determine that you have:
Upon termination, your right to access and use the Service will cease immediately (or at the end of your current billing period for voluntary cancellations). We will retain your data for 30 days following termination, during which time you may request an export of your user-uploaded content and campaign data. After this 30-day retention period, your data may be permanently deleted.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. You agree that any legal action or proceeding arising out of or related to these Terms or your use of the Service shall be brought exclusively in the state or federal courts located in the State of Texas, and you consent to the personal jurisdiction of such courts.
Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute informally by contacting us at support@recruiterx.ai. We will make good-faith efforts to resolve the dispute within 30 days of receiving your written notice.
If a dispute cannot be resolved informally within 30 days, you and RecruiterX agree that any remaining dispute, controversy, or claim shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in the State of Texas, and the arbitrator's decision shall be final and binding.
YOU AND RECRUITERX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class or representative proceeding.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
RecruiterX reserves the right to modify these Terms at any time. When we make material changes, we will:
Your continued use of RecruiterX after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription before the changes take effect.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:
We aim to respond to all inquiries within two (2) business days.